Commercial Excellence Specialist
To move to the next phase of professionalization of Prodrive Technologies' global sales and account management organization, we’re looking for a talented Commercial Excellence Specialist who can drive this optimization. If you want to make real impact in an innovative, rapidly growing, international organization, we invite you to join our Marketing team.
Summary
Location
The Netherlands - Eindhoven
Education
Bachelor-Master
Years of experience
5+
Function field
Sales & Marketing
Hours
38
Full-time salary
€4545 - €6500 excluding holiday allowance
About the role
As a Commercial Excellence Specialist, you will drive the optimization and professionalization of Prodrive Technologies' global sales and account management organization. You are responsible for improving commercial processes, CRM governance, reporting, and ways of working that enable sustainable growth and customer excellence in a rapidly growing organization.
Reporting to the Head of Strategic Marketing, you act as a key partner for Sales Directors, Account Directors, Sales Managers, and Account Managers across the organization.
Key Responsibilities:
Drive continuous improvement and adoption of sales and account management processes across the global organization
Define, document, and maintain commercial processes, governance, and escalation paths
Lead CRM optimization initiatives, ensuring data quality, user adoption, and process standardization
Develop and manage the CRM roadmap in collaboration with internal stakeholders and external suppliers
Translate business requirements into scalable CRM and process improvements
Establish clear reporting, dashboards, KPIs, and performance metrics to support data-driven decision making
Improve pipeline management, forecasting, account planning, and customer lifecycle processes
Identify process bottlenecks and drive commercial efficiency improvements
Act as the primary liaison between commercial teams, IT, and external CRM partners
Support international sales teams with best practices, governance, and continuous improvement initiatives
Ensure consistent documentation and knowledge management across the commercial organization.
What we offer
A performance-based salary that grows with your results
33 days of leave per year (including public holidays) to support a healthy work-life balance
Pension plan and travel allowance for on-site working days
Focus on personal development with a tailored growth plan
Wide career advancement opportunities across various technical roles and projects
A young, entrepreneurial, and innovative company culture
Flexible working hours in a 24/7 environment, with free lunch or dinner on-site
iPhone, laptop, and other necessary tools to help you perform your work optimally
Free sports facilities on campus to help you stay healthy and fit.
What you bring
Bachelor's or Master's degree in Business Administration, Commercial Economics, Management, or a related field
Approximately 5 years of experience in Commercial Excellence, Sales Operations, CRM Management, Business Process Improvement, or a related field
Proven experience optimizing CRM platforms and driving user adoption
Experience working with external software suppliers and managing system improvement roadmaps
Strong understanding of sales processes, account management, pipeline management, and forecasting
Experience operating in an international commercial high-tech environment adopting various business models
Strong analytical and project management skills
Ability to translate business needs into structured processes and practical solutions
Strong stakeholder management and communication skills
Fluent in English; Dutch is a plus.
About Prodrive Technologies
We are dedicated to creating meaningful technologies that make the world work. We want to contribute to innovations that tackle major challenges in society, such as improving the quality of medical imaging. Besides, our technologies contribute to reducing the global dependency on fossil fuels and minimizing human exposure to air pollution. In other words, we create meaningful technologies that make the world work.
- Science Park Eindhoven 5501
- 5692 EM Son
- The Netherlands
- recruitment@prodrive-technologies.com
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