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Quality Engineer Key Account

Are you passionate about quality engineering and ready to make a real impact in a high‑tech environment? For our quality department we’re looking for an experience customer focused quality engineer. Who is ready to strengthen the quality roadmap for one specific Key Account with the support of your colleague quality engineers.

Summary

Location

The Netherlands - Eindhoven

Education

Bachelor-Master

Years of experience

5+

Function field

Research & Development

Hours

38

Full-time salary

€5.000 - €7.500

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About the role

The Quality Engineer is responsible for managing the quality relationship with one of Prodrive Technologies' strategic customers. Acting as the central point of contact for all quality-related topics, you ensure seamless alignment between customer expectations, product performance, and internal quality improvement efforts. By fostering strong customer relationships and leading cross-functional collaboration, you help drive customer satisfaction, operational excellence, and continuous improvement. Your responsibilities are:

  • Act as the primary quality interface for customer-wide topics such as quality agreements, audits, performance reviews, and improvement programs.

  • Represent Quality within the Customer Account Team and support strategic customer relationship management.

  • Coordinate, inform & guide the Quality Engineers who are responsible for individual product lines.

  • Create and maintain a holistic view of customer quality performance, risks, trends, and improvement opportunities.

  • Develop and drive customer-specific quality improvement plans in collaboration with product teams and operations.

  • Translate customer feedback, quality metrics, and scorecards into actionable priorities for engineering, operations, and product teams.

What we offer

  • Performance-based salary growth that rewards your results

  • 33 vacation days per year, including public holidays

  • Flexible working hours

  • Time-for-time compensation when working extra hours

  • Strong focus on personal development, supported by a tailored growth and learning plan

  • Extensive career opportunities, with progression across a wide range of functions and projects

  • A young, entrepreneurial, and innovative company culture where initiative is encouraged

  • Free access to the company gym

  • Free lunch, dinner and healthy snacks available every day on-site

What you bring

  • Bachelor's or Master's degree in Engineering, or a related technical field.

  • Minimum 5 years of experience in managing quality performance for large High Tech clients

  • Proven experience in customer-facing roles, including performance reviews, escalations, and quality negotiations.

  • Ability to distinguish strategic priorities from operational details and maintain focus under pressure.

  • Strong communication and presentation skills, including the ability to create concise management summaries and executive-level reporting.

  • Comfortable leading complex technical discussions and driving decision-making across multiple disciplines.

  • Fluent in English; Dutch is considered as a strong advantage.

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